Return Policy - Blood Jeans

At Blood Jeans, we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely happy with your order, we offer a simple and hassle-free return and exchange process. Please review our policy below to understand how returns and exchanges are handled.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

• The item must be unused, unworn, and in the original condition you received it.
• The product must be returned within [7] days of receiving your order.
• The item must be in its original packaging with all tags, labels, and accessories intact.

2. Non-Returnable Items

The following items are non-returnable:

• Customized or personalized products
• Products marked as "Final Sale" or "Non-returnable" at the time of purchase

3. Return Process

To initiate a return, please follow these steps:

1. Contact Us: Reach out to our customer support team at [customercare@bloodjeans.in]  to request a return authorization.
2. Provide Details: Include your order number, the item you wish to return, and the reason for the return.
3. Return Shipping: Once your return is authorized, you will receive instructions for sending the item back. You are responsible for return shipping costs unless the return is due to a defect or error on our part.
4. Inspection: Once we receive the returned item, we will inspect it to ensure it meets the return conditions.

4. Exchanges

If you would like to exchange an item for a different size or color, please follow the same return process. If the item you want to exchange for is in stock, we will process the exchange as soon as we receive your returned product.

5. Refunds

Once your return is approved and processed, we will issue a refund to the original payment method. Refunds will be processed within [7] business days after the returned item is received and inspected.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [customercare@bloodjeans.in] . We will arrange for a replacement or refund at no additional cost to you.

7. Shipping Costs

Original shipping fees are non-refundable. If you are returning an item due to a defect or error on our part, we will cover the return shipping costs.

8. Contact Us

If you have any questions about our return policy or need assistance with a return, please contact us:

• Email: [customercare@bloodjeans.in]